FAQ's

Yes you will need to have a referral letter from you GP to make an appointment with any medical specialist. This ensures that the specialist is appropriate for your condition.

• Medicare or DVA card
• Referral Letter
• Private health insurance details
• A current list of your medication
• Details of drug allergies
• A copy of the report for any investigations your GP has done for this condition ie ultrasound reports, CT reports
• A written list of question that you may like to ask

No. Your private health fund only covers you for inpatient services. But you can make a claim from medicare.

At your first visit Dr Velu will listen to your account of the problem you have been referred for and ask you questions. He will conduct an examination, review any X-rays or scan results that you have already had done.  Next, he will give you his opinion and recommendations.  A letter in regard to the outcome of the appointment is always dictated and sent back to your referring GP.

Our staff will advise you when you book an appointment of the exact cost and your medicare rebate. Full payment is requested at the time of the appointment by either cash, cheque, or EFTPOS (American Express or Diners Card are not accepted).  We are able to process your medicare claim on your behalf at the time payment is received.

If you consent to having a procedure performed, our staff will provide you with a quote to show the estimate of the costs for each item number associated with your particular surgery.

You will need to check if you have any costs in relation to your chosen private health fund when being admitted to hospital.

There may also be a fee from the Anaesthetist for you surgery, a number will be provided on your quote to enable you to contact them and discuss this.

On the day of your procedure you need to be fasting (nil by mouth) for six hours prior to your procedure. You should continue to take all your normal medication(s) with a small sip of water including Aspirin unless otherwise instructed. Our staff will advise you of what time to present to the hospital admissions area for your procedure.